SiteSell Services
Frequently Asked Questions
Below you will find the most frequently asked questions about SiteSell Services. If you still have questions after reviewing this page, please do not hesitate to contact us.
- Who are the SiteSell Services Specialists?
- May I see a sample site built by SiteSell Services?
- Does SBI! host my Web site?
- Why do I have to pay you before I see what my site will look like?
- Can SiteSell Services take over my non-SBI! site?
- Who do I talk to? How do I communicate about my site?
- Can you build an e-commerce/shopping Web site or a database-driven Web site if I want one?
- Can I select my own Specialist?
- How long will it take to make money and get lots of visitors?
- Why won't the system let me convert my SBI! site in SiteSell Services?
Site Building Questions
- What input is required from me while the Web site is being built?
- How long does it take to build my Web site?
- What is your policy regarding images?
- What content do I need to provide for my Web site?
- Can I be guaranteed exclusivity for my theme?
- Why are there so many keywords in my Keyword Report?
- Can I do my own research for my content pages?
- Why can’t I provide you with the keywords?
- Why are Web sites built using a template?
- Can I design my own template?
- What do I do if I want a custom Web site design?
- What if I want a custom Web site design and I want integrated scripts and database possibilities?
- What is included with respect to scripts like AdSense or affiliate links?
- Apart from the creation of keyword focused content pages, what other things can I add or do with my Web site?
- Can I make changes once you start building my Web site?
- Why do I need a Web site with more than 10 pages?
- I have lots of products that I want to sell. Why should I have pages with lots of writing?
- What if I want to place my Web site build on hold during construction?
- What happens after my site is built?
- How and where can I give feedback about my Specialist?
- How long does it take for my Web site to get good traffic?
- When can I expect the first business to come through my Web site?
- Can I maintain my site myself after it is completed?
- What guarantee do I have if I want to cancel mid-project?
- How long does it take for my Web site to become successful?
- If I don’t get any sales from my Web site can I get a refund?
- I'm not sure about my site topic. Can you research more than one topic for me?
Who are the SiteSell Services Specialists?
SiteSell Services Specialists are Webmasters who have passed a rigorous SiteSell training program. They are knowledgeable and experienced users of the SBI! system, having created successful, keyword-focused, content-filled sites that generate targeted traffic.
These highly qualified Webmasters are already using SBI! to provide Web design/Webmastering, site-building, Web hosting, Web copywriting and Web marketing services to businesses wishing to expand their exposure and take full advantage of the Net.
May I see a sample site built by SiteSell Services?
Click here to visit Metropolitan Warehousing Logistics.
This small business owner started with the SBI! Core Package and continues to add Keyword Focused Content Pages that are based on advanced keyword brainstorming and market research.
This site clearly demonstrates its customer focus as it addresses the concerns and wishes of its target audience.
Yes, hosting is included. Your Specialist will use the SBI! hosting and software system (tools, hosting, domain name registrar, etc.) to build a professional popular Web site. SiteSell Services Packages, including Monthly Service, provide everything you need.
Why do I have to pay you before I see what my site will look like?
A huge part of your online success is due to the comprehensive research that SiteSell Services puts into your foundation. Right from the start, your Specialist will be collecting valuable data about your theme, business and target market.
This critical stage takes time and effort. We want to make sure that we are working with people who are as seriously committed to their online success as we are. Upfront payment separates the merely interested from the dedicated.
Can SiteSell Services take over my non-SBI! site?
Our Specialists cannot work on a non-SBI! site. But if your non SBI! site represents your business well and if it gets the job done (i.e., if it generates leads, makes sales, etc.) we could leverage your investment by creating a feeder or funnel site. This additional site is designed to attract motivated, interested visitors from Search Engines and send them to your existing site. The teamwork of these two complementary sites completes the job (i.e., generate leads, make sales). This two-step process can be extremely powerful.
Alternatively, your Specialist may recycle appropriate content from your non-SBI! site and then de-activate it. This approach is good for sites that have no visitors, or have a poor Look & Feel, or are outdated (or all of the above).
We can sometimes build upon an existing SBI! site. However, we can only do this if it has 5 or less pages. One of our Specialists will review it to see if the appropriate foundation has been established.
If it is suitable, you get a credit for unused months on your SBI! subscription and that is incorporated into the Monthly Service. You can upgrade your order using the online form here...
https://secure.sitesell.com/services/services-order.html
As soon as you upgrade, your site benefits from all SiteSell Services possibilities.
Who do I talk to? How do I communicate about my site?
When you sign up with SiteSell Services, we do more than build a Web site. As soon as you click on the Order button, you begin a long-term relationship with your own dedicated Specialist.
You will communicate via the telephone and through e-mails. There is no need for any physical meeting.
When the initial SBI! Core package is complete, you will still have direct access to your Specialist, just as you did while you were working on your site foundation.
Can you build an e-commerce/shopping Web site or a database-driven Web site if I want one?
We are not the right solution for you if you need an online e-commerce shop or a database driven Web site right from the start. There are other quality companies that will provide those specific requirements.
Keep in mind, though, that if you have SiteSell Services build your site, you can add a store later on in its development. We recommend that you wait until your site's content is generating a solid traffic base. This approach guarantees that your e-commerce shop will be active as soon as you open its virtual doors. Your Specialist will advise you about your site's level of readiness.
Can I select my own Specialist?
You do not need to know the name of a Specialist before you start. Your order will be placed with a highly qualified Specialist who is the best match for your online needs. For optimal collaboration, we want you to have a Specialist who understands your expectations and feels comfortable working on your topic.
If you are familiar with a particular Specialist (ex., s/he built another site for you or someone you know has recommended this person), you can mention his or her name during the order process.
How long will it take to make money and get lots of visitors?
SiteSell Services is NOT a get-rich-quick process. We will build for you the foundation and framework of a Web site that pleases both human visitors and the Search Engines. Whether you are starting a business online or offline, you can't speed up time, or suspend reality, or clearly see the future. Nobody can predict or promise the exact level of orders or traffic that your Web site will generate.
SiteSell Services never promises numbers! We promise a dedicated long-term approach to helping you achieve the best content site in your particular business niche or industry.
Why won't the system let me convert my SBI! site in SiteSell Services?
You can convert your regular DIY SBI! subscription into SiteSell Services. Make sure you have the correct order number for your SBI! site. If you do not have your original order number, please contact the Support Team. You can only convert a site that does not have a domain name registered, or if it has a domain then it must have less than 5 pages already built. If you have more than 5 pages you will not be able to convert. Of course, if you want to delete any pages that you've made then you can.
What input is required from me while the Web site is being built?
You know your business best so your feedback is invaluable. For example, after you complete the Brainstorming Order Form, your SiteSell Services Specialist will ask your advice in order to make such decisions as...
- choosing your domain name,
- organizing how your content is structured,
- identifying what graphics you want on your pages.
The content is particularly important. Your Specialist can research and write content pages for you, but it is vital that you review each of these pages thoroughly and add your own voice to them. This involvement ensures that visitors see, through the content, your expertise and enthusiasm for your chosen niche topic.
Your Specialist will consult you and walk you through each stage of the building process as s/he does it. This allows you to apply your time and efforts into other important elements of your business.
How long does it take to build my Web site?
Your purchase sets into motion an organized sequence of events that delivers a fully functional Web site within 15 business days. The 15 days is a guideline and depends on communication time between client and Specialist. Corrections that might need to be made to your Web site before completion also result in a longer development time. Ultimately it is our goal to complete your site in the shortest amount of time possible with the best results.
Please note that the initial research period includes input from you about your business. Shortly after you place your order, your Specialist will arrange a meeting time that is convenient for you. The sooner this meeting happens, the sooner your site's development will get underway.
Site development then continues and pages are added as soon as they are ready. You will be involved in the content creation, investing time to get the right "voice" and make your expertise shine through. Your visitors will understand that you are an authority in your niche.
What is your policy regarding images?
Your SiteSell Specialist will include 1 or 2 images per Web page. The number differs according to the theme and the content that is being presented. Well-written quality text is the key focus of each Web page since information is what your visitor is searching for.
You can provide your own images or your Specialist will ask you to select from a stock image site where you can get excellent high quality pictures for about $3 per image.
SiteSell Services will not upload graphics that violate another person's or company's copyright. You must either own the images you provide or have written permission from the owner to use them.
What content do I need to provide for my Web site?
Your content is the cornerstone to a successful traffic-generating Web site. Your Specialist creates a site blueprint using a brainstormed list of high potential, relevant-to-your-theme keywords and your feedback about your online business goals.
Each keyword that you and your Specialist select from that list becomes the base for a Web page, around which your Specialist creates some preliminary content (i.e., a text article). Your Specialist bases this draft content on his or her research of your niche. However, because you have expertise in your niche, you are in the best position to inspect and suggest edits/tweaks to the preliminary draft to reflect your vision. We highly recommend that you reserve some time for this.
Your input during the initial development stage will help to produce content that best reflects your style/personality and business. If you have information on file that you would like your Specialist to use or you would like to write some of the content yourself, those options are also possible and your Specialist will be happy to discuss them with you. Of course, all material must be free of copyright violations.
Can I be guaranteed exclusivity for my theme?
That's not possible and we don't want to mislead you. On the Net, there are thousands of sites already in existence covering every conceivable topic. More than likely your theme is there, too.
While your theme will probably never be exclusive, the way that you present it can be. That's why your Specialist will focus on the right content to make your business stand out from the crowd. A warm personal style and quality content make a big difference on the Net.
Why are there so many keywords in my Keyword Report?
The Report is designed for current and future usage. With your SBI! Core Package, your Specialist gets you off to an excellent start by using some of those keywords to create your first 10 pages.
The Report also shows you where you can go from that point. Think of it this way... you need a clear picture as to how your site will evolve and build ongoing success. The additional keywords in the Keyword Report will help you and your Specialist to identify the most appropriate pages to add to your 10-page foundation.
You have no obligation to add more pages. However, if you want to, you will know where and how they fit into the overall structure of your site.
As you add sets of pages, your traffic momentum increases. And that means more potential customers for your business!
Can I do my own research for my content pages?
You are welcome to do additional research for site content, but this is optional. If you decide to do some research, make sure that you and your Specialist both agree on the time frame in order to avoid any page-building delays.
Why can’t I provide you with the keywords?
Your Specialist uses advanced SBI! keyword research tools to find the most appropriate keywords for your topic. Each keyword that your Specialist discusses with you is one that a real person has searched for. Your keyword list, which highlights high-demand searches, will identify the most effective way to promote your online business.
Please note that our research doesn't pull just any keyword. It pulls up keywords that are...
- related to your topic,
- being used by searchers to find such information, and
- rank highly due to the fact that not too many other Web sites are using these keywords.
As you can imagine, it's delicate research. You can, of course, suggest keywords for your Specialist to research their potential.
Why are Web sites built using a template?
SiteSell Services Web sites are based on Search Engine friendly template designs that enable us to quickly add content pages that please both human visitors and spiders. In other words, your Specialist knows how to create quality optimized content that attracts targeted visitors!
The template designs are 100% customized to reflect your business or theme and you will find no other Web site with the same design.
A template design may look easy to construct, but it can present some
difficulties. Designs are produced by a Specialist Design Team with a
deep understanding of the SBI! system.
You will be asked to complete a Template Design Questionnaire in which you will provide the Design Team with a description of the images, logo and/or a slogan you would like to use. The Team will create a template design that is compatible with SBI!.
What do I do if I want a custom Web site design?
We offer a custom design option based on your needs/wishes, but it is more expensive and it requires a custom quote. Please note that we change only the Look & Feel. The core research, keywords and focus on Keyword Focused Content Pages remain intact. At this time, custom design work does not include having script and additional features built into a site.
Pricing for non template custom designs starts at $2400.
Converting a site that has an existing template to a custom design is very costly, but it can be done. Please contact our sales department if you would like to know more details.
What if I want a custom Web site design and I want integrated scripts and database possibilities?
We accept that we can't be everything to everybody. Getting results is our primary focus. If your needs go beyond what we offer, please still contact us. We'll advise you about our trusted outside contractors who follow the SBI! principles and specialize in high-end technical sites. Our sales department can tell you more.
What is included with respect to scripts like AdSense or affiliate links?
People search the Web for information. That's why Keyword Focused Content Pages (i.e., information pages about specific topics) form the foundation of your site. While the scripts, widgets or other applets may add small enhancements, KFCPs attract real, eager-to-learn visitors.
Scripts should be used after careful consideration of your visitor's needs and your Most Wanted Response (i.e., what action you want your visitor to take on that page). Each page may have one or two small scripts inserted during a page build.
Should you need additional scripts or applets, we are happy to provide you with a custom work quote. All special requests are welcome for review and SiteSell Services Specialists look forward to helping you meet your business site's goals efficiently. If specific scripts are essential parts of your Web site, please inquire about the possibilities before you order.
Apart from the creation of keyword focused content pages, what other things can I add or do with my Web site?
Once your core Keyword Focused Content Pages (KFCPs) are uploaded, SiteSell Services Specialists can add a range of features to your site that will work with your PREselling and monetization goals: video, blogs, RSS, contact forms, feedback surveys, newsletters, auto responders and more! Popular features such as these are offered as an easy to order package.
Custom work and Maintenance is quoted on an individual basis. The quotation system is centralized to ensure fairness and accuracy.
Can I make changes once you start building my Web site?
When you take advantage of SiteSell Services you have the exclusive opportunity to work one-on-one with a dedicated, experienced Specialist who will help you investigate possible approaches to your niche site theme. Within the first few days, you will choose the approach you believe best captures your business goals and your target market’s needs.
With the creation of a site blueprint, the actual building stage begins! You will see content being uploaded at a quicker pace than you ever imagined.
Once this work starts, small adjustments to the chosen blueprint are always possible. If suggested modifications involve changing newly built pages, then rest assured that you would always have final approval before the initial Web site building project is done.
Please note: A different approach or theme for your site would require the purchase of a new package and the development of a new site blueprint.
Why do I need a Web site with more than 10 pages?
You can certainly stop after building your 10 page Core. However, to achieve top ranking at the Search Engines and strong traffic results, more pages are needed. Here's why, and as you will see, this requirement is beyond our control. Search Engines rank sites that are an authority on their topic. The highest-ranking sites present many pages of related information that focus on a single keyword.
That's why your Specialist makes a complete site outline from the start, showing all useful keywords. There is no obligation to add any pages, but you have the option to expand your site at any time you like.
Once the Search Engines see that visitors are finding what they want on your site, they will send even more traffic. The more regularly your Web pages receive updates and your site size increases, the more free traffic you will get from the Search Engines.
I have lots of products that I want to sell. Why should I have pages with lots of writing?
Many new small to medium-sized shopping sites receive very little direct traffic from the Internet. Here's why... if you simply have pages with pictures of your products and do not have any text (which is the case for many shops on the Net), Search Engines will not index the pages. As a result, your site will not generate new ongoing traffic. The ideal way to pull visitors into your store and convert them is by offering lots of information about your products. On the Net, people can't physically touch your product so your words have to win them over.
What if I want to place my Web site build on hold during construction?
Placing your site on hold is not possible, unless there are exceptional circumstances involved. All of our Specialists are in-demand and they schedule their time in a way that guarantees each client will have their undivided attention.
If for some reason a project is delayed through our fault, we want to know . You will have access to an exclusive e-mail address to let us know.
If exceptional circumstances on your part necessitate a delay, we reserve the right to handle other orders first until a new opening is available. Please avoid such delays by informing your Specialist ahead of time, if possible.
What happens after my site is built?
Most Web site companies build a site and step away, leaving you to get on with it. Building a Web site is not something that you do once; it’s an ongoing activity. This is where SiteSell Services is different.
Once your site is built, your Specialist keeps reviewing it and suggests periodic improvements. The focus remains on getting results and your Specialist is always just one click away.
How and where can I give feedback about my Specialist?
You have access to an exclusive, confidential e-mail address for positive or negative feedback.
How long does it take for my Web site to get good traffic?
As the years go by, as the number of sites grows (now over 100 million!), the powerful SBI! system with its natural proven process gets stronger. SBI! owners continue to rank higher against other sites despite the increased "competition" from far more Web sites.
Success depends to a large extent on the demand for your topic. There are no set rules for traffic growth due to a wide range of variables (individual business expectations/definitions, available time to work on site, age of site, nature of niche, quality of writing style, etc.).
A recent study conducted by Netcraft.com, a leading Net demographic firm, and Alexa.com, a leading traffic-measurement company, reinforces that 35% of SBI! sites rank in the top 1% of all sites (i.e., higher than 99% of all sites on the Web).
When can I expect the first business to come through my Web site?
Some SBI! sites have made sales from their Web sites within a few days. Nevertheless, you should bear in mind that a saturated market, such as Internet marketing or financial advice, will always take longer and be harder to break into than a niche market.
SiteSell Services knows from experience how to research and identify the most profitable niche for your business. Taking the time to set up a solid site foundation ensures that you will receive a good return on investment.
Can I maintain my site myself after it is completed?
Yes, you can. In your first conversation with your Specialist, just let him or her know that you eventually want to take over site maintenance.
When you are ready to make the transition, we highly recommend that you book some consultancy time with your Specialist at that point. We also recommend that you remain a subscriber to the SiteSell Services Monthly Service. In this manner, you can perform the regular maintenance tasks with confidence and, at your discretion, involve your Specialist for bigger or more delicate jobs as they arise. The best of both worlds!
In the event that you decide to cancel your SiteSell Services Monthly Service Package, you will need to purchase a one year SBI! subscription renewal. Please note that you will no longer have access to your Specialist.
What guarantee do I have if I want to cancel mid-project?
If you need to cancel for some reason, you can ask for a refund. The Monthly Service will be canceled immediately. You will receive a folder with completed site files to date.
SiteSell Services will charge you only for the amount of time that the Specialist has already spent on your package. This is a fair usage policy, which recognizes that highly trained, dedicated and in-demand Specialists must be compensated for their work.
For example: Let's say that an unforeseen circumstance arises in your personal life and you need to cancel an order. At this point, your Specialist has researched and presented the site approach with the most potential. 5 hours (at $100 per hour) is the typical time frame for initial foundation work. SiteSell refunds the cost of your order minus the hours spent doing research.
How long does it take for my Web site to become successful?
SiteSell Services will make every effort to ensure that your site is as successful as possible. An exact time frame, however, is impossible to state. You are building not only a Web site, but also a complete online business.
Just like any new business, your Web site will take time to become known and established. Using the right process and the right tools, your Specialist will start you off on the right track and keep you there. Your success is our success.
If I don’t get any sales from my Web site can I get a refund?
SiteSell Services guarantees that everything possible will be done to create the most effective opportunity for you to succeed online. That commitment extends from vital keyword research to foundation-building to content creation to traffic generation to implementation of income streams.
You can ask for a refund as per the SiteSell Services guarantee. A refund would be pro-rated to take into account any work already completed by your Specialist.
I'm not sure about my site topic. Can you research more than one topic for me?
Our Specialists are in great demand, so for them to make the best use of their time they need a clear idea of your Web site topic right from the start. You are an expert in your field, so it's up to you what the topic is.
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